Privacy Policy

This Privacy Policy describes how Digitale Wege Schweiz ("we", "us", or "our") collects, uses, and protects your personal data when you use our online platform or services. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection legislation.

What Data We Collect

We collect information to provide and improve our services.

Information you provide directly to us: When you interact with our site or services, such as signing up for an account, subscribing to a newsletter, participating in a survey, or contacting us, you may provide us with personal information. This can include identifying details, contact information, and any other information you choose to share with us.

Information collected automatically: When you visit our site, we automatically collect certain information about your device and usage. This technical data may include your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps of your visits. This information helps us understand how our services are used and improve user experience.

Information from other sources: We may receive information about you from third parties, such as partners, service providers, or publicly available sources, where permitted by law.

How We Use Your Data

We use the data we collect for various purposes:

To provide and maintain our services: This includes operating the site, providing customer support, and delivering the services you request.

To improve and personalize our services: We use information to understand user behavior, analyze trends, develop new features, and enhance the functionality and content of our platform.

To communicate with you: We may use your contact information to send you service updates, security alerts, support messages, and administrative communications.

For marketing and promotional purposes: With your consent, we may use your data to send you marketing communications about our services or those of our partners. You can opt out of receiving these communications at any time.

For security and fraud prevention: We use data to protect our platform, users, and business operations, detect and prevent fraud, and investigate potential security incidents.

To comply with legal obligations: We process data as required by applicable laws, regulations, legal processes, or governmental requests.

Legal Basis for Processing

We process your personal data based on several legal grounds:

Your consent: Where you have given us explicit permission to process your data for a specific purpose.

Performance of a contract: Where processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.

Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.

Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms. Our legitimate interests include improving our services, managing our business, ensuring security, and preventing fraud.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with trusted third parties in the following circumstances:

Service Providers: We may share information with external service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support. These providers are obligated to protect your data and use it only for the purposes for which they were hired.

Business Partners: With your consent or where necessary for a contract, we may share data with business partners with whom we offer co-branded services or conduct joint marketing activities.

Legal Compliance and Protection: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose data to protect our rights, property, or safety, or the rights, property, or safety of others, or to investigate fraud or other illegal activities.

Business Transfers: In connection with a merger, sale of assets, financing, or acquisition of all or a portion of our business by another company, your data may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.

Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These may include:

• The right to access: You have the right to request copies of your personal data that we hold.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before responding to such requests.

Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to collect and use information about you. Cookies are small data files stored on your device that help us improve our services and your experience, analyze site usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If we transfer your data outside the European Economic Area or Switzerland, we will ensure that appropriate safeguards are in place, such as relying on adequacy decisions or implementing Standard Contractual Clauses approved by the European Commission or the relevant Swiss authorities.

Links to Other Sites

Our site may contain links to websites operated by third parties. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: